Feedback

26th May 2011

"The whole service was a delight. I will definately use again and recommend to others. Many thanks for all your help."

Mr & Mrs Dodd

Gretna

10th May 2011

"The sample came as promised, ordering was easy and smooth, staff communication was rapid and courteous and helpful. Many thanks.

We had a local quote from a carpet store that was double the price."

Mr Oreffo

Leicester

4th May 2011

"The helpfulness of the girl in the office was excellent and the fact that I was kept informed as to the progress of my rug was great. The rug arrived a day early and the quality for the price is outstanding. I would certainly buy from you again."

Mrs Wojtulewicz

Stafford

4th May 2011

"Everything was brilliant in terms of both the product and the service."

Mr Wallace

Cheshire

26th April 2011

"Very helpful throughout the whole process, from advice about measuring, recommending fitters, delivery, samples, even down to a small gift.

I was worried about buying online and not locally but the end-to-end service was excellant. The girl in the office was first class. Thanks."

Mr Baxter

Bucks

15th April 2011

"The whole service was a delight. From samples through to the delivery of the product. I will definitely use you again and recommend to others."

Mr Whitlow

Hertfordshire

14th April 2011

"The girl in the office was a joy to deal with. Additionally the fitter recommended was equally brilliant and excellent value. The whole experience was a breeze.

Even though we are located in England, the service felt very local. Excellent work Go Carpets, keep it up."

K Neeson

Manchester

11th April 2011

"Quality service and delivery. Keep up the good work."

Mr Davis

Cheshire

22nd March 2011

"The carpet was delivered a day before it was due so very happy! Buying a remnant which enabled us to get a really good quality carpet for an excellant price. It looks great. Also I really wanted a stripey carpet and you were the only place selling a decent range. I would definitely recommend to friends, you have the best selection I have seen

V Timms

Tonbridge

22nd March 2011

"Helpful, knowledgeable staff and great communication. Friendly driver arrived punctually all the way to Kent. We would certainly use the company again and recommend to all our friends... fantastic service."

Mrs Steeples

Kent

21st March 2011

"Keep delivering to Mainland UK! The girl in the office was extremely helpful. 2nd time I'v used you and would happily do so again."

Mr Pillai

London

21st March 2011

"Keep delivering to England. The service is first rate."

Mr Moules

Cumbria

21st March 2011

"The girl in the office was extremely helpful. The Sisal looks lovely and we are delighted with the result."

Ms Dryden

Somerset

7th March 2011

"Great personal service. Crucial Trading Stair Runner delivered very quickly and saved me 50% on RRP. Many thanks for your advice."

Mr Cottingham

Surrey

22nd February 2011

"Very good all round. Would order again and recommend to family and friends."

Mrs Treadwell

Northampton

7th February 2011

"The girl in the office was so very helpful and patient and delivered a high quality of service. Delivered exactly the day it was suppose to with a call from the delivery driver to inform as he was on his way.

Best company that I have bought a product from in years. Have already recommended."

Ms Dolan

London

28th January 2011

"We were really impressed with the service we received. The girl in the office was incredibly helpful with finding very reasonably priced remnants to fit the two fairly small areas we are carpeting. Samples arrived the day after they were sent and the delivery arrived on the day agreed. The delivery man called in the morning to say exactly when he would arrive. Everyone we dealt with was really friendly and helpful, the carpets are great and the prices are reasonable. We definitely be recommending Go Carpets to friends."

Ms Flint

East Sussex

26th January 2011

"I was told that the carpet would "hopefully" be delivered on a certain afternoon/evening and then told it would likely be evening. It worked out fine but I would have preferred a definite timeslot. The girl in the office was very helpful and the delivery driver was great. Apart from the slight niggle about the delivery time I was very happy with the service."

R Shaw

Kent

4th January 2011

"This is the best service I have received from a company in years; from my initial inquiry through to the carpet being delivered, the level of service is unquestionable. I placed my order over the phone, the staff are extremely helpful and very pleasant - even on the day the carpet arrived the delivery man was so helpful with timings that we even managed to get our Christmas shopping finished! Congratulations to you all for such a great service."

Mr Healey

Worcestershire

22nd December 2010

"Carpet looks great on the stairs; Mississippi Stripe Black Silver.

The order process was simple and the girl in the office was good at keeping me up to date with what was happening, delivery times etc."

Mr Coburn

Sheffield

17th December 2010

"Second time I have used this company and cannot fault them. Price, quality and customer service is second to none. A lot of companies should learn from them on how to treat customers. Only stairs left now to do so no doubt will be in touch with you in the future. Keep up the good work."

Ms Guyler

Glasgow

17th December 2010

"The ongoing communication, and willingness to help it great! It seems they are exceeding customer expectations!"

L Van Rign

Oxford

8th December 2010

"I spoke to people in the office, warehouse and deliveries and all were just very helpful."

Ms Blackwell

Huddersfield

8th December 2010

"Very good customer service, emails always answered, easy to get hold of someone on the phone."

N Roberts

Caernarfon

2nd December 2010

"Prompt attention, delivery got through the snow when others would not have tried, good price."

Mr Holway

Tonbridge

2nd December 2010

"Excellent service from the girl in the office. I'm not sure it could be improved as any questions I had were responded to quickly and I was kept informed up until delivery. The girl in the office was great.

Delivery driver used his initiative and left the carpet (well wrapped) around the back of my house."

Ms Vause

Cheshire

2nd December 2010

"Your service was fantasic.

The delivery arrived despite thick snow, just as promised. The girl in the office was the most helpful and pleasant person to deal with on the phone. The level of service was superb."

Ms Mort

Kent

2nd December 2010

"The girl in the office was really excellent - she was really helpful all the time with a complicated purchase, keeping us informed at all times and always being up beat and friendly."

Ms McKean

Oxon

30th November 2010

"The speed and efficiency of your team is excellent. Our carpet actually arrived a day earlier than expected and we had it laid the next day.

I would thoroughly recommend Go Carpets to anyone, we are absolutely delighted with the service and the carpets."

Mr McKendrick

Kirkcaldy

27th November 2010

"Just excellent from start to finish."

Mr Cole

Leeds

26th November 2010

"The friendly and helpful telephone manner of staff. Quick response to my initial enquiry. Can't fault at all."

Mr Donaldson

Newcastle Upon Tyne

25th November 2010

"The girl in the office was fantastic and went out of her way to help when I called asking about the tog rating of the carpet I had sampled to ensure that we could use it with underfloor heating. She went above and beyond to find out the info for me and when I placed the order several weeks later, she remembered and the transaction felt personal."

Ms Cox

Watford

12th November 2010

"Communication was excellent throughout, customer service was super, lady on the phone was lovely and the delivery driver was very friendly and helpful. A lovely company to deal with."

Ms Montaut

Leicester

11th November 2010

"From start to finish I've been delighted with the service from quickly delivered samples, to regular communication and the cheery delivery driver who made sure I checked I'd got the right carpet before he left! Would highly recommend the company to all! Many thanks for your help!"

S Burnett

Cheshire

11th November 2010

"Very happy with carpet."

Mr Hague

Tyne And Wear

8th November 2010

"Bigger carpet samples from Crucial Trading would be great.

Great customer service. The rug was as expected and delivery was super fast. Keep up the great work."

P Patel

Middlesex

18th October 2010

"Excellent customer service throughout, can not praise the staff enough.

Delivery driver also excellent, arrived within minutes of estimated delivery time. Even fitted in with prior appointment I had made and made delivery at time that suited me! Brillant!"

Mrs Wilkinson

Newcastle Upon Tyne

13th October 2010

"The carpet was very heavy indeed and it would have been helpful to have had two men on delivery.

The office was extremely helpful. Prompt and efficient with all email requests made of the company. The carpet is excellent. Thank you."

Mr Moules

Carlisle

12th October 2010

"Impressed with your customer service. Friendly and helpful staff. Responded quickly to queries and notified me of a short delay in delivery."

Ms Gray

Carlisle

11th October 2010

"I had a slight problem with the delivery day which was dealt with promptly and rectified. Customer service is excellant. Thank you. Sometimes it's how problems are dealt with that makes all the difference."

Ms Egles

Gloucester

7th October 2010

"Very helpful staff, good sized samples and quick delivery. I have already recommended Go Carpets to others."

Mrs Ramsden

Isle Of Man

17th September 2010

"Fantastic service helping me get the perfect runner and landing piece in the most cost effective way. Superb!

Very friendly, very helpful, very perfect!!!"

Mr Bowes

Dorset

15th September 2010

"Excellent service throughout, very friendly and efficient. Samples arrived next day. Delivery was exactly as planned. The Sisal carpet is of excellent quality representative of the sample. Suggested fitter was also professional and carried out a quality job. It was a pleasure to deal with such a professional company. We will be ordering again soon!"

Mr Landeg

Hertfordshire

27th August 2010

"From initial request to samples and the make up of the experience was positive.

Fantasic service, excellant quality and excellant delivery. Will certainly use you again. Thank You."

K Berry

Hereford

26th August 2010

"Fantastic service at a brilliant price. I am very happy with my purchase."

Mr Munkong

Southampton

12th August 2010

"I was so pleased with our carpet we ordered. Communication was second to none and always polite and very helpful.

The delivery service was also very organised and the driver was very helpful and friendly. I would recommend you to anyone!! Very happy".

Ms Harrington

Leicester

29th July 2010

"Speed of delivery was extremely impressive. I only wish I had used you on past projects."

Mr Smith

London

21st July 2010

"Very friendly and helpful service."

Ms Reynolds

Newquay

12th July 2010

"Thank you so much for being just the most fantastic company to buy from - fast, efficient, friendly, super helpful, great carpet, brilliant price. I could go on, but suffice to say when I next need some flooring I shall come straight to you and I shall recommend you to everyone. Thanks again and again and again......."

Ms Owen

Worcester

7th July 2010

"Amazing service, nothing was too much trouble, went out of their way to assist. Fantastic service, at brilliant prices!

Have already recommended to others, and will be back in the future."

Mrs Taylor-Pressland

East Sussex

5th July 2010

"Can't beleive I could get the carpet I wanted delivered all that way for so much cheaper than the carpet shops in my town!

Fantastic and will be recommending you."

Ms Lovett

West Sussex

16th June 2010

"Your service would be very hard to improve."

Chris

Hull

13th June 2010

"I was so happy from the first friendly phone call to the finished delivery. I was kept informed at all times and nothing was too much trouble."

Ms Saint-Laurent

Surrey

19th May 2010

"Everything went very smoothly - I particularly appreciated the good communication - the hard copy of the invoice in advance of delivery - very reassuring!"

Ms Gillilan

Dungeness

19th May 2010

"Communication was fantastic, very helpful and efficient.

Go Carpets was recommended to me by a friend and I will continue to pass that recommendation on. Fast, friendly, efficient service that I would definitely use again."

Mrs Barnes

Nottingham

27th April 2010

"Especially pleased with communication and easy to deal with.

Very helpful, would certainly use again."

Mr Ferguson

Glasgow

21st April 2010

"This is our second pallet load and definitely not the last - Thank you for a brilliant product and service."

Mr Jackson

Powys

15th April 2010

"Already have recommended you to lots of people.

Customer service were really helpful in finding us a remnant that fitted our space.

Excellent service, quality product and value for money."

Ms Browne

Manchester

15th April 2010

"The service was great, sales staff very friendly and helpful, prompt efficient delivery.

Extremely happy with Go Carpets!

Just very happy!"

Ms Peterson

Perth

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